This course provides a practical and accessible introduction to generative AI, focusing on how modern AI systems create content, support decision-making, and enable new ways of working across organisations. Learners will explore the capabilities of generative AI, understand how it differs from traditional AI approaches, and assess both the opportunities and risks associated with its adoption.
The course emphasises real-world relevance, helping learners evaluate where generative AI can deliver business value and how it can be implemented responsibly. Through examples, discussion, and hands-on interaction with generative AI tools, participants will build the confidence to engage with these technologies effectively and apply learning back to their organisational context.
This course is designed to be accessible to a wide audience and does not require deep technical expertise. Learners should have:
This course is suitable for learners who want a foundational understanding of generative AI and its business impact, including:
By the end of this course, learners will be able to:
Introduction to generative AI
This module establishes a shared foundation for understanding generative AI and its growing influence.
Strengths and challenges of generative AI
This module explores both the potential and the limitations of generative AI to support informed decision-making.
Real-world applications and implementation of generative AI
This module focuses on how generative AI is applied in practice and how organisations can approach adoption.
Effective prompt design and retrieval augmented generation
This module develops practical skills for interacting with generative AI tools effectively.
There are no formal exams included in this course. Learners will complete informal knowledge checks, discussions, and practical activities throughout the course to reinforce understanding and support applied learning.
This course includes opportunities for experiential learning, including: